·        Monitored Vietnamese economic updates and investment data (in ESG, healthcare, technology sectors) for insightful deliverable reported to ex-McKinsey partner on a weekly basis that supported in investment decisions.

·        Co-developed a patient journey model for a healthcare client, resulting in optimized resource allocation and reduced patient wait times, enhancing operational efficiency and patient experience.

·        Supported in 5+ on-site visits in healthcare sectors by leveraging mystery patients, provider interviews to access relevant data points for investment analysis under guidance of analysts and partners.

·        Conducted 2 market researches for the spa’s product, focusing on packaging and labeling to increase consumer retention by performing cold calls and on-site meetings with 5+ potential packaging and labeling service providers to gather insights.

·        Supported the distribution of 2 dietary supplement lines from supplier to consumer, coordinating logistics to ensure timely delivery, resulted in a 95% on-time delivery rate consistently, achieving high customer satisfaction and operational efficiency.